Privacy Policy

Effective Date: August 1, 2026  ·  Last Updated: August 1, 2026

The Goated Jerseys ("TGJ," "we," "us," or "our") operates thegoatedjerseys.store and processes custom jersey orders placed through our website, Instagram and WhatsApp. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By placing an order or browsing our platforms, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us when you place an order or contact us, including:

• Identity details: full name
• Contact details: phone number, email address, delivery address
• Order details: jersey size, style, customization (name/number), patch selection, order number
• Payment details: bank transfer receipts/screenshots submitted to confirm payment. We do not collect or store your bank account credentials, card numbers, or online banking passwords — payment verification is limited to confirming that a transfer was made.
• Communications: messages you send us for support, order changes, or inquiries

We do not knowingly collect sensitive personal information (religion, health data, biometric data, etc.) and ask that you avoid sharing such details with us.

2. How We Use Your Information

We use the information we collect solely to:

• Process, produce, and fulfill your jersey order
• Verify payment and confirm your order
• Communicate with you about order status, delivery, or issues
• Coordinate delivery with our courier/shipping partners
• Respond to customer service inquiries, exchanges, and refund requests
• Improve our products and customer experience
• Comply with applicable legal or tax obligations

We do not use your personal information for automated profiling, targeted advertising, or any purpose unrelated to fulfilling your order, unless you separately opt in (e.g., subscribing to promotional updates).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information as necessary to:

• Courier/delivery partners — to deliver your order (name, address, phone number)
• Payment verification — internally, to confirm receipt of your transfer
• Legal compliance — if required by law, regulation, or a valid legal request

Any third party we share data with is only given the minimum information needed to complete their specific task, and is expected to handle it securely.

4. Data Storage & Security

• Order and customer information is stored on secured devices/systems accessible only to authorized TGJ staff.
• Payment receipts are retained only as long as needed to verify and reconcile transactions.
• We apply reasonable technical and organizational measures (password protection, restricted access, secure messaging channels) to protect your data from unauthorized access, loss, or misuse.
• No method of digital storage or transmission is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal and order information only for as long as necessary to:

• Fulfill the order and resolve any related exchange/refund/warranty issue
• Maintain business records for accounting or legal purposes (as required by applicable law)

After this period, information is securely deleted or anonymized, unless you have an ongoing order or dispute with us.

6. Your Rights & Choices

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your information, subject to any legal or record-keeping obligations we must meet
• Withdraw consent for promotional communications at any time by contacting us

To exercise any of these rights, contact us using the details in Section 9.

7. Children's Privacy

Our products and services are not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.

8. Third-Party Links

If our website or social pages link to third-party sites (e.g., payment apps, social platforms, courier trackers), this Privacy Policy does not apply to those sites. We encourage you to review their respective privacy policies.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

The Goated Jerseys
Email: thegoatedjerseys@gmail.com
Phone/WhatsApp: +60 17-5359297
Address: Karachi, Pakistan

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.